Privacy Policy

Last updated: April 2026

Introduction

Fascinatingly Different is a sole trading company based in Scotland.

We respect your privacy and is committed to protecting your personal data.

This privacy policy explains how we collect, use, and protect personal information when you:

visit our website
contact us by email or through our website
make an enquiry, booking or purchase
subscribe to updates or marketing communications

If you have any questions about this policy or how your data is used, please contact us at: fascinatinglydifferent@gmail.com

What Data We Collect

Information you provide to us

We may collect the following personal information when you interact with our website or services:

Name
Email address
Phone number
Booking or enquiry details
Marketing preferences and consent
Payment details

You may provide this information when you:

submit a contact form
send us an email
book a call or service
sign up for emails or updates
make a purchase

Payment Information

Payments are processed securely by Wix Payments (Wix Privacy Policy).

Wix is Payment Card Industry Data Security Standards (PCI DSS) compliant and is accredited as a Level 1 service provider and merchant.

We do not store or have access to your full payment card details. Payment information is handled directly by the payment provider.

Automatically Collected Data

When you visit our website or interact with our emails, some limited technical information may be collected automatically.

This may include:

Website usage information collected through Wix
IP address and browser information (for security and website functionality)
Whether an email has been opened or a link clicked

This information helps us understand how visitors use our website and improve our services and communications.

How We Use Your Information

We use personal data for the following purposes:

Responding to enquiries (Legitimate interests)

Providing our services/ fulfilling purchases (Performance of a contract)

Managing bookings and communications (Legitimate interests)

Sending marketing emails where you have consented (Consent)

Improving our website and communications (Legitimate interests)

You can withdraw consent for marketing communications at any time.

How We Store Your Data

We use trusted third-party providers to operate our business and manage data securely.

These include:

Wix – website hosting and form submissions
Wix Payments – secure payment processing
Google – email communications and document storage

We take reasonable steps to ensure that personal data is stored securely and protected from unauthorised access, loss, or misuse.

How Long We Keep Your Information

We retain personal data only for as long as necessary to:

provide our services
meet legal, tax, or accounting obligations
resolve disputes

When information is no longer required, it is securely deleted.

Sharing Information Outside the UK

Some of the service providers we use may process personal data outside the UK.

Where this happens, we ensure appropriate safeguards are in place in accordance with UK data protection law. This may include recognised legal mechanisms such as international data transfer agreements.

Cookies and Similar Technologies

Our website may use cookies and similar technologies.

These may be used to:

ensure the website functions correctly
manage forms and bookings
understand how visitors use the website
measure engagement with email communications

You can control cookies through your browser settings.

Your Data Protection Rights

Under UK data protection law, you have rights over your personal data, including:

The right to access your personal information
The right to request correction of inaccurate data
The right to request deletion of your data
The right to restrict how your data is used
The right to object to certain processing
The right to request transfer of your data
The right to withdraw consent at any time

If you make a request, we will respond without undue delay and within one month.

Complaints

If you have concerns about how we use your personal data, please contact us first using the contact details above.

You also have the right to complain to the UK regulator:

Information Commissioner’s Office

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint